Wecheer Support

Don't worry. Your account data is saved safely on our servers. Just download the WECHEER.IO app to your new phone, and log into the app with your login ...

Log in the app with your saved credentials and change your phone number in the "Settings" and type in the new verification code you received by SMS

You can log into your account on any device that has the WECHEER.IO app

You will receive a pop-up notification every time there's a new update available. You can directly update in-App, as well as in the App Store (iOS)/Play...

Unfortunately, our Smart Bottle Opener requires a stable WiFi connection in order to work. You may use WiFi hot spot on your phone if you have mobile intern...

Make sure that your Bluetooth and Location settings are on and you allowed our app access.  Make sure you're inputting the right WiFi Name & Passw...

Please make sure you are checked-in.  Please check if your opener is charged.  Please check if your Opener has WiFi connection. The Opener can save up to...

There's a short delay when updating the number in the app. Please be patient, in the meantime, please try the following:  ■ Push the button of the Open...

If your Pub is not registered, you can create a new Pub by pressing "Add New Pub"

Yes, as your account is saved server-side, you'll still have access to the same profile. However, please remember to check-out from the old location, an...