How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Wecheer Smart Opener
Smart Bottle Opener General Information
Firmware Updates and Firmware Versions
Vulnerabilities and Non-Vulnerabilities
My Smart Bottle Opener
How to use Opener?
How can I clean the camera lens?
Where can I order a new opener?
Why does my opener keep blinking with different colors when I open bottles?
My Opener blinks with red light when trying to configure the device to WiFi.
View all 12
My Bees Da Chefia App
Will I lose access to my account and data if I change my phone?
Can I change my phone number?
Can I use my account on different phones?
How can I update my App?
The location where I am working doesn't have WiFi, can I still use the Opener?
View all 19
Where can I redeem rewards?
I still haven't received my rewards.
Will the beer promotions change?
I'd like more options to redeem! Will the items on the rewards list change?
I did the redemption, how many days to have the credit ?
Wecheer Loyalty Programs
FAQ Loyalty Programs
Help Desk Software