My Smart Bottle Opener

Troubleshooting advice and Care Instructions

How to use Opener?
1. Please download Wecheer APP on Google Store or App Store. 2. Create an Account and Log in.  3. Now you are able to use the opener and scan the cups.  ...
Fri, 8 Apr, 2022 at 10:01 AM
How can I clean the camera lens?
Use a soft cloth or cotton swab to gently wipe the lens in the opening at the bottom of the opener.
Fri, 18 Mar, 2022 at 11:57 AM
Where can I order a new opener?
You can order a new opener on the website: wecheer.io
Fri, 18 Mar, 2022 at 11:59 AM
Why does my opener keep blinking with different colors when I open bottles?
In normal use, the Opener will show a green pattern (blinking or solid) which indicates successful operation. If the Opener shows Orange, there may be a pro...
Fri, 18 Mar, 2022 at 12:01 PM
My Opener blinks with red light when trying to configure the device to WiFi.
If the WiFi configuration has been unsucessful, the Opener with blink with red light for 6 seconds. Please try it again, and follow the on-screen directions...
Fri, 18 Mar, 2022 at 12:02 PM
My Opener isn't blinking with lights
If there is no light whilst using the Opener (opening bottles), it means that it's out of battery.  If there is no light whilst charging the Open...
Fri, 18 Mar, 2022 at 12:03 PM
Is the Opener water-resistant?
Yes, the new version of Smart Opener is water-resistant. 
Sun, 31 Jul, 2022 at 4:30 PM
How can I see the battery status of the Opener?
We recommend to charge your Opener daily, for at least 1h.  You can check your battery status in the app (Main Menu -> Opener Setting).  Pressing the b...
Fri, 18 Mar, 2022 at 12:04 PM
My opener is not Charging, what do I do?
Let the opener in charge for 2 hours. Test another cable. If it does not work, please contact us.
Tue, 22 Mar, 2022 at 10:17 AM
What is the battery running time?
When an opener is fully charged, it can last for at least 3 days (if everyday were opened 100 bottle) or open at least 500 bottle continuously before runnin...
Thu, 23 Jun, 2022 at 11:01 AM